Forum Discussion

TK6666's avatar
TK6666
Contributor
2 years ago

Downgrading TC version to previous version

Hi there Community   Please could you advise me if i am able to downgrade my version of TC since i am experiencing alot of issues with the latest version. If so how do i go about downgrading the v...
Test Creation
Tested Applications
Web Testing
rraghvani's avatar
rraghvani
Champion Level 3
2 years ago

You can get the previous installation version via, the URL https://my.smartbear.com/downloads/TestExecute1480.exe, you need to change the version 1480 to the one you need. 

 

Also, if you're using the latest browser version, downgrading TC probably won't resolve the issue.

  • TK6666's avatar
    TK6666
    Contributor
    2 years ago

    Hey rraghvani 

     

    thanks for the response.

     

    okay so is this to downgrade Test Execute or Test Complete?

     

    i see so i was advised by one of the support guys that thre are known issues in the latest version of test complete which they are working on.My pop up messages dont work and he advised that i can downgrade to the previuos version of Test complete but i cant seem to find how to do so.

    • AlexKaras's avatar
      AlexKaras
      Champion Level 3
      2 years ago

      Hi,

       

      Actually, pretty like it was described by rraghvani :

      -- uninstall current version of TestComplete/TestExecute;

      -- do not uninstall the license if prompted;

      -- install previous version of TestComplete/TestExecute using installer either obtained from your User Portal or stored previously somewhere locally on your system.