DDT plug-in may not be properly installed. How to re-install?

[CMEPTb]

Guys,



Few of tests I responsible for uses DDT driver. Unfortunately, when I try to execute them TC reports  error:

"Provider cannot be found. It may not be properly installed."



Meanwhile Data-Driven Testing (ver 4.0) is present at Install Extension list and if I uncheck it - system stops to recognize DDT object.

So the question is - how to re-install that plug-in?

(TC 8.70, XPx86 sp3, tcDDTPlugin.pls file exists in proper folder)



Any other ideas how to make it work?



Thanks in advance,

Alexey.

[tristaanogre]

This may not be a problem with the plug in but a problem with what you're attempting to do.  Could you post the code that is generating the error?

[HKosova]

Hi Alexey,



To access data in files, the DDT driver uses the corresponding data provider installed in the system. For example, CSV and Excel .xls files are accessed using Microsoft Jet; Excel .xlsx files - using the ACE driver; databases - using the database provider specified in the connection string.



The issue appears to be with the data provider. Try to reinstall it and see whether this helps.

[seanMRoss]

Hi Alexey



I created the DDT test in TC 8 where it worked fine but when I try to run the test iun TC9 I get :

"JScript runtime error.

Provider cannot be found. It may not be properly installed"



I have checked installed extensions and Data Driven Testing Version: 4.0 is present I have also checked the file system and the file is present (tcDDTPlugin.pls)



Do you have any help?



Thanks

Sean

[TanyaYatskovska]

Hi Sean,

The ACE driver or Microsoft Jet may be corrupted on the computer. Try updating them (see Helen's post above for details).