12.40 Crash on project load

Question

Both x86 &amp; x64 versions load, but when trying to load a project from TFS both crash&nbsp;x86:Exception address: 0x159B11C4 Exception code: 0xC0000005 Report number in session: 1 Session id: {BBDBFC16-9404-466A-ACA7-E5FD480E3075} Session start time: 10/10/2017 10:34:47 AM Session duration: 00:00:18 Product name: TestComplete Product version: 12 Command line: "C:\Program Files (x86)\SmartBear\TestComplete 12\Bin\TestComplete.exe"&nbsp;

tristaanogre · Answer

This might be better reported to support directly at&nbsp;https://support.smartbear.com/message/?prod=TestComplete
&nbsp;
I'm assuming that if you attempt to load the project via TestComplete directly and not via a TFS agent call, it works fine?

juliabernikova · Answer

Hi,
&nbsp;
Could you please&nbsp;submit a support case&nbsp;describing the&nbsp;issue?&nbsp;We'll then investigate the problem to find its exact cause and fix it.

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12.40 Crash on project load

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