Ask a Question

12.40 Crash on project load

Occasional Contributor

12.40 Crash on project load

Both x86 & x64 versions load, but when trying to load a project from TFS both crash



Exception address: 0x159B11C4 Exception code: 0xC0000005 Report number in session: 1 Session id: {BBDBFC16-9404-466A-ACA7-E5FD480E3075} Session start time: 10/10/2017 10:34:47 AM Session duration: 00:00:18 Product name: TestComplete Product version: 12 Command line: "C:\Program Files (x86)\SmartBear\TestComplete 12\Bin\TestComplete.exe"


Esteemed Contributor

This might be better reported to support directly at


I'm assuming that if you attempt to load the project via TestComplete directly and not via a TFS agent call, it works fine?

Robert Martin
[Hall of Fame]
Please consider giving a Kudo if I write good stuff

Why automate?  I do automated testing because there's only so much a human being can do and remain healthy.  Sleep is a requirement.  So, while people sleep, automation that I create does what I've described above in order to make sure that nothing gets past the final defense of the testing group.
I love good food, good books, good friends, and good fun.

Mysterious Gremlin Master
Vegas Thrill Rider
Extensions available
SmartBear Alumni (Retired)



Could you please submit a support case describing the issue? We'll then investigate the problem to find its exact cause and fix it.

Julia Bernikova
SmartBear Customer Care Manager - TestComplete
Showing results for 
Search instead for 
Did you mean: