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CGill's avatar
CGill
New Contributor
7 years ago

How to Reset username and Password for VirtServer

Ran into an installation issue where possibly fat-fingered the password for VirtServer 2.2.0  Now unable to login from the web-interface.

 

Does anyone know how to reset username/password for VirtServer ?

 

Thanks !

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  • Nastya_Khovrina's avatar
    Nastya_Khovrina
    SmartBear Alumni (Retired)
    7 years ago

    Hi Charanjot,

     

    Thank you for your post. You can do the following:

    1. To make sure that you use the correct username, get a users list:

    • Launch VirtServer with the -u command line argument:

      <VirtServer directory>.bat -u

    • VirtServer will display a list of all existing users.

    2. Change a password for the needed user: 

    • Launch VirtServer with the -e <user> command-line argument:

      <VirtServer directory>.bat -e JohnSmith

    • VirtServer will ask you to enter the user's password.

    Please see the following article: https://support.smartbear.com/readyapi/docs/virtserver/using/users.html

     

    Restart VirtServer and try to connect to it from ReadyAPI once again.