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ReadyAPI randomly freezes instantly when you click on SEND button.

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mann
New Contributor

ReadyAPI randomly freezes instantly when you click on SEND button.

Sometimes ReadyAPI works, but other times it will immediately freeze upon clicking SEND button.  This has been happening in the past 3 months, and I have been download newer version with hopes that it will be fixed.  I don't know what causes this instant freeze, which means I have to do Ctrl-Alt-Delete and delete ReadyAPI processes, wait for a bit and start again.  I loose all my changes.  Sometimes I don't want to save to keep a stable copy before my testing is stable and only then I save.  While I will see slight changes in CPU by Chromium and Ready API when the application is completely frozen, so it seems it's doing something.

mann_0-1636670928414.png

 

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Accepted Solutions
mattb
Staff

Re: ReadyAPI randomly freezes instantly when you click on SEND button.

Hello,

I am sorry to hear about that. I would recommend starting here: https://support.smartbear.com/readyapi/docs/testing/best-practices/memory-usage.html to optimize memory usage. 

If issues still persist I would recommend creating a ReadyAPI support ticket here: https://support.smartbear.com/readyapi/message/ 

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1 REPLY 1
mattb
Staff

Re: ReadyAPI randomly freezes instantly when you click on SEND button.

Hello,

I am sorry to hear about that. I would recommend starting here: https://support.smartbear.com/readyapi/docs/testing/best-practices/memory-usage.html to optimize memory usage. 

If issues still persist I would recommend creating a ReadyAPI support ticket here: https://support.smartbear.com/readyapi/message/ 

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