New License Model

[NathanielS]

Good Morning –

I am looking for help on a licensing issue.

I purchased the license yesterday and tried an exercise of activate \ deactivate. After the subsequent activate, it appears the license is now locked up

The only help file I see on the license model is here and does not cover the trouble or scenario I am having..

http://www.soapui.org/Getting-Started/i ... enses.html

Every time I try to activate online now this is the message I receive an error message

Error
Unable to activate license.
The license can not be activated as the number of allowed copies has been exceeded.

Where can I manage what copies are in use?
How can I get my new license activated?
What do I need to do to reset the license?

Thank you for your help

[SmartBear_Suppo]

Hi,

Please send a copy of your license and a description of the problem you are having to smartbear-sweden-support@smartbear.com

Regards,
Dain
SmartBear Software