License is not installed or has expired

[klawrence-pbc]

We have users that are connecting to our ReadyAPI TestEngine server that get this this error every couple of days, Error, ReadyAPI TestEngine license is not installed or has expired. This is corrected each time by reclaiming the license, but it is holding up work until it is corrected. Our license does not expire until June. Has anyone seen experienced this and found a fix?

[TanyaYatskovska · Accepted solution]

Hi @klawrence-pbc,

I recommend that you contact the support team about the license questions. You can reach out them here:

https://support.smartbear.com/readyapi/message/