How to transfer online license from one user to another

[divyakurian]

The offline license is due to expire on 25th Nov 2022.

However, one of the user wants to transfer the licence that was renewed to an online license to another user.

Is it possible to use the renewed license by the other user.

Please provide the steps to action.

[SarahS]

Hi @divyakurian,

The process for re-assigning the license depends on what kind of license you currently have. 
But based on your post I'd assume you're using a fixed license hosted on SLM. 
If this is the case what you want to do is revoke the license from the current user and re-assign the license to the new user. There are limits on the number of times you can do this process, so please be careful to not accidentally assign the license to the wrong user. 
Details on this process is on this page here under "Revoke a license"
https://support.smartbear.com/licensing/docs/portal/for-license-admins.html#assign