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Jainsoumya's avatar
Jainsoumya
Contributor
4 years ago

Auth Token is not getting refreshed due to which API is getting failed with error 401

Hi richie   Auth Token is not getting refreshed automatically though I have ticked the checbox in settings too and due to which I have to intervene manually and update the token  Please refer the...
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mkrausem's avatar
mkrausem
Occasional Contributor
4 years ago

Hi Jainsoumya ,

 

we are using a Submitlistener Script to get new tokens. With the options it worked not for us too.

 

Kind Regards, Michael

sonya_m's avatar
sonya_m
Icon for Alumni rankAlumni
4 years ago

Thank you mkrausem and richie 

 

Hi Jainsoumya, please review the recent suggestions from the Community, if none of them help, I recommend opening a support ticket - this issue might require a deeper investigation in this case. Thank you!