Forum Discussion

Jainsoumya's avatar
Jainsoumya
Contributor
3 years ago

Auth Token is not getting refreshed due to which API is getting failed with error 401

Hi richie   Auth Token is not getting refreshed automatically though I have ticked the checbox in settings too and due to which I have to intervene manually and update the token  Please refer the...
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richie's avatar
richie
Community Hero
Hey Jainsoumya,

I havent got an OAuth project to try and play with it, but if you've played with the options (and lets face it, its not overly complicated functionality) im leaning towards raising a support ticket to see if Smartbear can sort it for you as youve exhausted all options.

The ReadyAPI support ticket page is here -->> https://support.smartbear.com/readyapi/message/

Cheers,

Rich
mkrausem's avatar
mkrausem
Occasional Contributor
3 years ago

Hi Jainsoumya ,

 

we are using a Submitlistener Script to get new tokens. With the options it worked not for us too.

 

Kind Regards, Michael

  • sonya_m's avatar
    sonya_m
    SmartBear Alumni (Retired)
    3 years ago

    Thank you mkrausem and richie 

     

    Hi Jainsoumya, please review the recent suggestions from the Community, if none of them help, I recommend opening a support ticket - this issue might require a deeper investigation in this case. Thank you!

  • Jainsoumya's avatar
    Jainsoumya
    Contributor
    3 years ago

    mkrausem Hi 

    I have tried the script

    but I am getting an error Uncaught TypeError: Cannot read property 'usernameTextbox' of undefined]

    Login page is of microsoft , so I am not sure what m missing

    I have raised the incident for the same waiting for reply

    ko.dataFor(document.getElementById('i0116')).usernameTextbox.value= ("soumya.jain@strategy-compass.com");

    document.getElementById('idSIButton9').click();

    • richie's avatar
      richie
      Community Hero
      3 years ago

      Hey Jainsoumya 

       

      When you get a response from SmartBear regarding the support ticket - would you mind publishing the results please?

       

      Refreshing the OAuth token has always been problematic, so I'd be interested to see a solution.

       

      I do know someone put a script together that actually worked and posted the solution - I'll have a search and see if I can find it.

       

      that's all I got for now I'm afraid!

       

      Cheers,

       

      Rich

      • Jainsoumya's avatar
        Jainsoumya
        Contributor
        3 years ago

        Hey richie 

        Sure !! I'll do that