Test Agent can not find the new version of TestComplete

[VSC]

Hello

we recently updated TestComplete to version 15. Now our automatic QAComplete tests are no longer running on VMs.

Test Agent version is 29. The Test Agent error message shows the following log:

2021-11-08 12:11:27.402 5400 Failed to open key 'SOFTWARE\SmartBear\TestExecute\14.0\Setup', error 2.
2021-11-08 12:11:27.402 5400 '\x64\Bin\TestExecute.exe' not found.
2021-11-08 12:11:27.402 5400 Failed to open key 'SOFTWARE\SmartBear\TestExecute\14.0\Setup', error 2.
2021-11-08 12:11:27.403 5400 '\Bin\TestExecute.exe' not found.
2021-11-08 12:11:27.403 5400 Failed to open key 'SOFTWARE\SmartBear\TestComplete\14.0\Setup', error 2.
2021-11-08 12:11:27.403 5400 '\x64\Bin\TestComplete.exe' not found.
2021-11-08 12:11:27.403 5400 Failed to open key 'SOFTWARE\SmartBear\TestComplete\14.0\Setup', error 2.
2021-11-08 12:11:27.403 5400 '\Bin\TestComplete.exe' not found.

Host in QAComplete can not find TestComplete 

Can somebody help me with it?

[VSC · Accepted solution]

We have used an old version of Test Agent which is not compatible with TC 15.