Jira Connector: Error - unable to load mapping settings

[kmarino]

I am able to successfully connect to Jira and QAComplete and was able to successfully import a few bugs. But when I try and load the mappings tab in the connector I get a "Unable to load mappings settings" error.  

Not sure how to proceed.

Thanks

[kmarino]

Just an update. Talking to Support. Problem is not resolved there are investigating.

Will post an update when I get one

[kmarino · Accepted solution]

Turns out we had duplicate user records in Jira, which did not show up in the interface. Once cleared mappings worked