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HarryS's avatar
HarryS
Occasional Contributor
2 years ago
Solved

Can't enroll in Webinars or communicate with SmartBear Marketing regarding same

I haven't been able to log into SmartBear webinars, specifically for Collaborator integration with Jira, probably due to security restrictions on my side.  I responded to the marketing email from "Molly from Collaborator" (Molly Farmer) and SmartBear's server bounced it due for having a bad recipient address "collaborator-team@smartbearmail.com"

 

Is there a way I can communicate directly and get a recording of the Webinar?

  • D0UG's avatar
    D0UG
    2 years ago

    Hi HarryS, Thanks for reaching out. I'm going to DM you a direct link to the webinar replay. Please let us know if you have any other troubles

  • D0UG's avatar
    D0UG
    2 years ago

    Hi HarryS, are you able to register for our webinars on SmartBear.com at https://smartbear.com/resources/products/webinars/ ?

     

    If you register for the webinar and are unable to attend the live session you will be emailed a recording.

     

    If you are unable to attend a live session or watch the replay, it would be great to coordinate a quick call to see if we can replicate the issue on our end.

     

    Please let me know how you make out.

    Thanks!

     

  • HarryS's avatar
    HarryS
    2 years ago

    D0UG, thanks!  I was able to register via the link, and received confirmation.  I'm doubtful as to whether the link to join the live event will work but will give it a try.  At least I'll receive the recording afterward... will let you know if I can't access it for some reason.

     

    Thanks, again!

     

     

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  • D0UG's avatar
    D0UG
    Community Manager
    2 years ago

    Hi HarryS, Thanks for reaching out. I'm going to DM you a direct link to the webinar replay. Please let us know if you have any other troubles

  • HarryS's avatar
    HarryS
    Occasional Contributor
    2 years ago

    Hey D0UG, this continues to be an issue.  Is there a web interface I can use to register without using an invitation link, so I don't have to ask for a link to the recordings?  I'd be willing to fill out a webform...

     

    Thanks!

    • D0UG's avatar
      D0UG
      Community Manager
      2 years ago

      Hi HarryS, are you able to register for our webinars on SmartBear.com at https://smartbear.com/resources/products/webinars/ ?

       

      If you register for the webinar and are unable to attend the live session you will be emailed a recording.

       

      If you are unable to attend a live session or watch the replay, it would be great to coordinate a quick call to see if we can replicate the issue on our end.

       

      Please let me know how you make out.

      Thanks!

       

      • HarryS's avatar
        HarryS
        Occasional Contributor
        2 years ago

        D0UG, thanks!  I was able to register via the link, and received confirmation.  I'm doubtful as to whether the link to join the live event will work but will give it a try.  At least I'll receive the recording afterward... will let you know if I can't access it for some reason.

         

        Thanks, again!