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Avatar Change

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simon_glet
Regular Contributor

Avatar Change

Hi,

 

The other day I was wondering if I could change my avatar and went the Avatar tab in "My Settings".

 

I could not choose another Collection with either Chrome, Internet Explorer or Firefox.

 

Is there another way ?

 

Thanks

Simon Glet
5 REPLIES 5
TanyaYatskovska
SmartBear Alumni (Retired)

Hi Simon,

 

Do you mean that you do not see the following drop-down list when clicking to select a collection?

 

Untitled.png

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Tanya Yatskovskaya
SmartBear Community and Education Manager



Hi Tanya,

 

The drop-down list allows the collection change but the available avatars are not updated (see attached screenshot):

 

CommunitySite_CollectionSelection_Error_1.png

 

As you can see, the "Monsters" collection still shows the "Animals" avatars. Tested with Firefox 37.0.2.

 

Thanks

Simon Glet
TanyaYatskovska
SmartBear Alumni (Retired)

Hi,

New collections aren’t opened from My Settings indeed. I’ll report this issue.

In the meantime, you can do the following:

  1. Open your profile page (not My Settings).
  2. Click your current avatar.
  3. Select the Choose another avatar
  4. Switch to the Forum the Community.
  5. Select a new collection there.

Does this work for you?

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Tanya Yatskovskaya
SmartBear Community and Education Manager



Hi Tanya,

 

It worked from the profile 🙂

 

Thanks !

Simon Glet

I'm ok with my avatar for now, but I'd like to change my profile name because I misspelled my preferred name I've used in other forums for years. Is there any way I can do that? Thanks

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