Forum Discussion

PaulDonny's avatar
PaulDonny
Regular Contributor
10 years ago

Changing Username

My username was changed when moving to the new Forum. I was wondering if/how I could go about changing it to something else.

 

Also, I have another account here that I used for LoadUIWeb now. The rules say only 1 account per user and I didn't want to violate and don't see the need for 2 accounts. 

 

Thanks!

  •  

    Hi There, 

     

    You should be able to change your username by accessing the "my settings" panel on the upper right. 

    Please know, you might be prompted to change your password, if you change your username. 

     

     

     

    Hope that helps!

    Jen 

    Community Manager

     

  • nmrao's avatar
    nmrao
    Champion Level 3
    Since already an account here, that might be the cause for the change in the username during migration.
    • PaulDonny's avatar
      PaulDonny
      Regular Contributor

      Yes but I was wondering if there is a way to switch it to something else.

  • My account name was changed to the first part of my email.  I tried asking Support how to get it changed back and I didn't get an answer.  I will try there again but we ought to be able to edit it here ourselves.

    • jenfalasca's avatar
      jenfalasca
      Contributor

       

      Hi There, 

       

      You should be able to change your username by accessing the "my settings" panel on the upper right. 

      Please know, you might be prompted to change your password, if you change your username. 

       

       

       

      Hope that helps!

      Jen 

      Community Manager

       

      • jenfalasca's avatar
        jenfalasca
        Contributor

        PaulDonny  - Don't worry about both accounts. 

        We merged everything together, so you could use one account to access all the information you'll need about all SmartBear products. Please let me know if you have any questions at all. 

         

        Best, 

        Jen