collabgui doesn't open on MacOS after upgrading to Big Sur

[marksn]

Anyone else having this problem? Any suggestions?

[OlegB · Accepted solution]

Hi @marksn,

We have a confirmed issue with Big Sur. The Desktop GUI client can't be run on this version due to some NPEs. This issue is registered as COLLAB-8004. You will be able to find this ID on the version history page once it is fixed. There is no ETA on COLLAB-8145 at the moment:

https://support.smartbear.com/collaborator/docs/general-info/whats-new.html

As a temporary solution, you can use the command-line client:

https://support.smartbear.com/collaborator/docs/desktop-clients/cmdline/index.html