Collaborator URL in participant notification message

[HarryS]

After creating a new review, participants are notified via an email message stating, 

"Select this link to display or participate in the review:

<URL>"

In our environment, at least, the URL seems to be a loopback and does not take participants to the actual review package.

Is there a way to configure the outgoing notification email so that it contains a link to the actual review? 

[melgage · Accepted solution]

HarryS,

When Collaborator is initially installed, it uses the local loopback address of the machine it was installed on. To resolve your issue, you need to specify an "External URL:" for the server. This is done in the Admin > System > Settings  form. You can use the network accessible IP address of the Collaborator server, or a qualified DNS mapping if you have that setup. 

Ensure to also use the port setting with your IP address.

Here is a link to the documentation on that setting:

Collaborator General Settings 

Cheers,

Mel