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SmartBear App showing 'Error: Server error.' on credential submission

LiveShopper
Visitor

SmartBear App showing 'Error: Server error.' on credential submission

I am able to login to the website with my credentials but when I try to start the app and use the same credentials, I am seeing an error message :Error:  Server error.  Under the Security Center tab on the account details, I also found a reference to the API key and a tried to use that as the password field paired with the Login but get the same result.

 

UPDATE - I tried the process again today and it connected when the web app started...  No idea what changed but this problem is solved.  I don't see a place to close my post.

 

1 REPLY 1
csachanandani
Occasional Contributor

There has been an intermittent issue that even we face. Glad it worked for you.

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