Your user account is locked out
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04-02-2019
12:59 PM
04-02-2019
12:59 PM
Your user account is locked out
Please, when I try to login in the alertsite https://accounts.smartbear.com/accounts/login/, its says: "Your user account is locked out. Please contact your AlertSite Administrator." How can I unlock it? Thanks a lot.
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04-02-2019
01:08 PM
04-02-2019
01:08 PM
If you know who the main administrator of your AlertSite account is, you can ask them to unlock your account. Only the main Admin can do this. If you are not sure who the main admin is, you can email "alertsite-support@smartbear.com" and Support will help you track them down.
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04-02-2019
01:18 PM
04-02-2019
01:18 PM
Thanks I only use this e-mail, is a free account, i don't think i have a admin. I will contact the support email, thank a lot
