Visibility of all cases submitted for users in the Case Management Portal.

[carlmagnus]

We would like to have visibility of all cases submitted for users.

[AlexeyKryuchkov]

Hi,

It is possible to allow a Case Management Portal user to view all cases submitted by other users that belong to the same account. If you want to enable this feature for your users, please submit a support request using our form: https://support.smartbear.com/alertsite/message/

Let me know if this helps.

[carlmagnus]

Thanks. I'll create a support request.