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Utilizing Alert Notes field

0 Kudos

Utilizing Alert Notes field

                We are utilizing the Alert Note field within AlertSite to pass on some information that is not standard within the Alert Site form.  We are wanting to forward with the alert such information as Priority, AltCI ,User and the URL being tested.  The field is limited to 256 characters, getting all this information into that little box has been downright impossible for some transactions.  Can we get that field expanded to at least 512 characters? 


Here is one example:



This is so all necessary information is surfaced in the SNOW incident, if there is a better way to bring this through the json, I’m open to it.





Alert notes can now contain up to 1000 characters.

Community Manager
Status changed to: Implemented
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