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Five nines (99.999) for Availability Goal

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Five nines (99.999) for Availability Goal

As per our contract with our customer, we need to track and report service availability SLA of 99.999 (five nines). When we tried to create SLA under menu SLAS, we entered 99.999 for Availability Goal and the UI took the value without reporting any error but truncated to 99.99.


Could we please support five nines (99.999) for availability goal?


SmartBear Alumni (Retired)

Availability and Uptime goals can now be defined with 3 decimal places.

Response time goal can be defined with 4 decimal places.



SmartBear Alumni (Retired)
Status changed to: Implemented
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