A regular observer does not understand "Last Response" and we cannot show our dashboard off to our Leadership chain here. All metrics here are based around "Page Load", and it is not possible to sub "Last Response" for "Page Load" on the dashboard column.
Here you can review submitted feature requests and vote up the ones you like! If you can't find the feature you want - go ahead and suggest your own idea. Ideas with the highest rating can be implemented in the product.