I understand that currently there is no API available to integrate Alertsite with Service now..
The REST APIs are more of a pull mechanism;
Please check if there is any POST API solution available to integrate Alertsite with Service now, there by enabling real time transfer of data. It would be great to have that option as that would also help in building an integration with a service management tool which is widely used..
Here you can review submitted feature requests and vote up the ones you like! If you can't find the feature you want - go ahead and suggest your own idea. Ideas with the highest rating can be implemented in the product.