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Can't login for free trial

knarl777
New Contributor

Can't login for free trial

i registered for the free trial of alertsite with the address  but i can't login to alertsite. It always tells me "Sorry, that password or email isn't right. ". I can't complete a new registration either. It always says "You already have an alertsite accout". Any ideas?

 

Best regards

 
 
4 REPLIES 4
TanyaYatskovska
SmartBear Alumni (Retired)

Hi Knarl777,

 

Sorry to hear this. I’ll investigate this situation and find someone who can help you.

---------
Tanya Yatskovskaya
SmartBear Community and Education Manager



thank you in advance for your help

TanyaYatskovska
SmartBear Alumni (Retired)

Hi Knarl777,

 

It looks like there are some issues with your account. I’ve asked our Team to investigate them. In the meantime, I suggest that you register a new account by using another email address. Is it possible?

---------
Tanya Yatskovskaya
SmartBear Community and Education Manager



TanyaYatskovska
SmartBear Alumni (Retired)

Hi Knarl777,

 

I was informed that your original account was fixed (there were some issues with it). You can login into AlertSite now. To do this, please request a new password on the Login form.

---------
Tanya Yatskovskaya
SmartBear Community and Education Manager



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