cancel
Showing results for 
Search instead for 
Did you mean: 

Can't login for free trial

knarl777
New Contributor

Can't login for free trial

i registered for the free trial of alertsite with the address  but i can't login to alertsite. It always tells me "Sorry, that password or email isn't right. ". I can't complete a new registration either. It always says "You already have an alertsite accout". Any ideas?

 

Best regards

 
 
4 REPLIES 4
TanyaYatskovska
Community Manager

Re: Can't login for free trial

Hi Knarl777,

 

Sorry to hear this. I’ll investigate this situation and find someone who can help you.

---------
Tanya Yatskovskaya
SmartBear Community and Education Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️
knarl777
New Contributor

Re: Can't login for free trial

thank you in advance for your help

TanyaYatskovska
Community Manager

Re: Can't login for free trial

Hi Knarl777,

 

It looks like there are some issues with your account. I’ve asked our Team to investigate them. In the meantime, I suggest that you register a new account by using another email address. Is it possible?

---------
Tanya Yatskovskaya
SmartBear Community and Education Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️
TanyaYatskovska
Community Manager

Re: Can't login for free trial

Hi Knarl777,

 

I was informed that your original account was fixed (there were some issues with it). You can login into AlertSite now. To do this, please request a new password on the Login form.

---------
Tanya Yatskovskaya
SmartBear Community and Education Manager

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️
New Here?
Join us and watch the welcome video: