Forum Discussion

knarl777's avatar
knarl777
New Contributor
9 years ago

Can't login for free trial

i registered for the free trial of alertsite with the address  but i can't login to alertsite. It always tells me "Sorry, that password or email isn't right. ". I can't complete a new registration either. It always says "You already have an alertsite accout". Any ideas?

 

Best regards

 
 

4 Replies

  • TanyaYatskovska's avatar
    TanyaYatskovska
    SmartBear Alumni (Retired)

    Hi Knarl777,

     

    Sorry to hear this. I’ll investigate this situation and find someone who can help you.

    • knarl777's avatar
      knarl777
      New Contributor

      thank you in advance for your help

      • TanyaYatskovska's avatar
        TanyaYatskovska
        SmartBear Alumni (Retired)

        Hi Knarl777,

         

        It looks like there are some issues with your account. I’ve asked our Team to investigate them. In the meantime, I suggest that you register a new account by using another email address. Is it possible?