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IceBerge's avatar
IceBerge
Regular Visitor
9 years ago
Solved

error message when installing AQTime 8.40 on WIndows 7 x64 bit about unsigned driver

Hi,   When installing the newest release of AQTime on a WIndows 7 x64 PC I received this popup error message at the end of the installation that it tried to install an Unsigned driver and Windows...
  • hhherby's avatar
    hhherby
    9 years ago

    For future refrence, I was able to figure out what patch was missing from my system to get the digitally signed drivers to pass.  I was missing Security Update KB3033929.  For the less fortunate people out there that have their Windows Update run by an IT department.

DSager's avatar
DSager
Staff

There is no patch from SmartBear.  Make sure your Windows Operating System is up-to-date: Control Panel\All Control Panel Items\Windows Update

 

Note: "Digital signatures are based on Microsoft public key infrastructure technology...."

https://msdn.microsoft.com/en-us/library/windows/hardware/ff543743(v=vs.85).aspx

 

And remember SmartBear technical reps are always ready to further help.  Don't hesitate to open a AQtime support request for installation or usage issue: https://support.smartbear.com/message/?prod=AQtime

 

 

 

 

hhherby's avatar
hhherby
New Contributor
9 years ago

I was wondering if you knew what KB patch is needed to be installed on the Windows 7 machine to make Windows Up-To-Date?

  • DSager's avatar
    DSager
    Staff
    9 years ago

    That would be a question for a Microsoft rep, if the Windows, Control Panel\All Control Panel Items\Windows Update applet is failing.

     

    or try using the "Windows Update troubleshooter"

     

     

     

     

     

     

    • hhherby's avatar
      hhherby
      New Contributor
      9 years ago

      For future refrence, I was able to figure out what patch was missing from my system to get the digitally signed drivers to pass.  I was missing Security Update KB3033929.  For the less fortunate people out there that have their Windows Update run by an IT department.