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Monitor panel is empty

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fred_temento
Occasional Contributor

Monitor panel is empty

Hi all,

 

I don't know why (surely I did something wrong with an unwanted drag'n'drop), my monitor panel is an empty window... no graph, no grid, no contextual menu to edit data... (see attached)

 

I can't find how to add new monitor grid or graph inner control without the contextual menu...

 

 

...need a little help from my friends...!

 

 

 

thanks

4 REPLIES 4
AlexKaras
Champion Level 3

Hi Fred,

 

Hm-m-m... Sounds strange...

Several ideas that you may try:

-- Click somewhere within the Monitor window and press Shift-F10 to open context menu;

-- View|Desktop|Restore Default Docking main menu command;

-- View|Toolbars|Restore Toolbar main menu command.

 

If nothing from the above helps and you don't want to reinstall;) - ask Support via https://support.smartbear.com/message/?prod=AQtime form.

 

 

Ah, and one more idea, though I never tried it: close AQTime, navigate to the <User Profile>\AppData\Local\SmartBear\AQtime\8.0\ folder, move all its content to some other location and start AQtime...

Regards,
  /Alex [Community Champion]
____
[Community Champions] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Champions]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Champion] signature is assigned on quarterly basis and is used with permission by SmartBear Software.
https://community.smartbear.com/t5/Community-Champions/About-the-Community-Champions-Program/gpm-p/252662
================================
fred_temento
Occasional Contributor

thanks Alex

 

Your first hint was the good one !

 

Do you know if it is possible to add horizontal scroller to the monitor view (graph) in order to see the whole data(and not only the bufferized ones) ?

or maybe log all data to a file (in order to recreate it with xl) ?

 

thanks in advance !

 

Hi Fred,

 

> Your first hint was the good one !

Good to know, thanks 🙂

 

> horizontal scroller to the monitor view (graph)

If I remember it correctly, Monitor captures all data (within the monitored interval?) and you can zoom in/out. Have you read the https://support.smartbear.com/viewarticle/42964/ help section? Did it help?

 

> or maybe log all data to a file (in order to recreate it with xl) ?

Not sure if it is applicable to the Monitor panel and its data, but some results can be exported from AQtime for further analysis. Check the https://support.smartbear.com/viewarticle/43425/ help section, hope it will help.

Regards,
  /Alex [Community Champion]
____
[Community Champions] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Champions]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Champion] signature is assigned on quarterly basis and is used with permission by SmartBear Software.
https://community.smartbear.com/t5/Community-Champions/About-the-Community-Champions-Program/gpm-p/252662
================================
fred_temento
Occasional Contributor

 

Yes I read the doc !

 

and zoom in/out only works on the displayed area so within the "monitored interval".

only solution I found is to increase the monitored interval. which is not a good idea when profiling a large cycle.

 

the second doc (I also read !) do not talk about Monitor panel...

 

It seems that the monitor values are not saved (only runtime)...

 

anyway thank you for answering !

 

 

 

 

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