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fred_temento's avatar
fred_temento
Occasional Contributor
8 years ago
Solved

Monitor panel is empty

Hi all,

 

I don't know why (surely I did something wrong with an unwanted drag'n'drop), my monitor panel is an empty window... no graph, no grid, no contextual menu to edit data... (see attached)

 

I can't find how to add new monitor grid or graph inner control without the contextual menu...

 

 

...need a little help from my friends...!

 

 

 

thanks

  • AlexKaras's avatar
    AlexKaras
    8 years ago

    Hi Fred,

     

    Hm-m-m... Sounds strange...

    Several ideas that you may try:

    -- Click somewhere within the Monitor window and press Shift-F10 to open context menu;

    -- View|Desktop|Restore Default Docking main menu command;

    -- View|Toolbars|Restore Toolbar main menu command.

     

    If nothing from the above helps and you don't want to reinstall;) - ask Support via https://support.smartbear.com/message/?prod=AQtime form.

     

     

    Ah, and one more idea, though I never tried it: close AQTime, navigate to the <User Profile>\AppData\Local\SmartBear\AQtime\8.0\ folder, move all its content to some other location and start AQtime...

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  • AlexKaras's avatar
    AlexKaras
    Champion Level 3
    8 years ago

    Hi Fred,

     

    Hm-m-m... Sounds strange...

    Several ideas that you may try:

    -- Click somewhere within the Monitor window and press Shift-F10 to open context menu;

    -- View|Desktop|Restore Default Docking main menu command;

    -- View|Toolbars|Restore Toolbar main menu command.

     

    If nothing from the above helps and you don't want to reinstall;) - ask Support via https://support.smartbear.com/message/?prod=AQtime form.

     

     

    Ah, and one more idea, though I never tried it: close AQTime, navigate to the <User Profile>\AppData\Local\SmartBear\AQtime\8.0\ folder, move all its content to some other location and start AQtime...

    • fred_temento's avatar
      fred_temento
      Occasional Contributor
      8 years ago

      thanks Alex

       

      Your first hint was the good one !

       

      Do you know if it is possible to add horizontal scroller to the monitor view (graph) in order to see the whole data(and not only the bufferized ones) ?

      or maybe log all data to a file (in order to recreate it with xl) ?

       

      thanks in advance !

       

      • AlexKaras's avatar
        AlexKaras
        Champion Level 3
        8 years ago

        Hi Fred,

         

        > Your first hint was the good one !

        Good to know, thanks :)

         

        > horizontal scroller to the monitor view (graph)

        If I remember it correctly, Monitor captures all data (within the monitored interval?) and you can zoom in/out. Have you read the https://support.smartbear.com/viewarticle/42964/ help section? Did it help?

         

        > or maybe log all data to a file (in order to recreate it with xl) ?

        Not sure if it is applicable to the Monitor panel and its data, but some results can be exported from AQtime for further analysis. Check the https://support.smartbear.com/viewarticle/43425/ help section, hope it will help.