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Catastrophic Failure trying to use the Reference Count Profiler

themaniac27
New Contributor

Catastrophic Failure trying to use the Reference Count Profiler

Any ideas how to work around this.  My Environment is the following.

Windows 7 VM

AQTime Version 8.60.2086.7

IDE: C++ Builder XE

2018-04-28 18_56_00-.png

 

When I try to use start my app and manually attach it to the process it crashes.  I can use the other profilers fine.

3 REPLIES 3
aqAnt
SmartBear Alumni (Retired)

Hi,

 

To help us investigate the crash, please complete our AQtime 8 Troubleshooter.

themaniac27
New Contributor

Done

@themaniac27:
Hi,

 

In addition, I would recommend to create Support ticket via the https://support.smartbear.com/message/?prod=AQtime form and reference this thread.

While forums are monitored by Support, they are rather for Community but not the primary means to communicate with Support. So creation of formal ticket may speed up the things. Also, Support might request some information that you may not want to share to the public.
I also will appreciate it if you update this thread with the results to help someone else who may get the same problem.

Regards,
  /Alex [Community Hero]
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