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Catastrophic Failure trying to use the Reference Count Profiler

New Contributor

Catastrophic Failure trying to use the Reference Count Profiler

Any ideas how to work around this.  My Environment is the following.

Windows 7 VM

AQTime Version 8.60.2086.7

IDE: C++ Builder XE

2018-04-28 18_56_00-.png


When I try to use start my app and manually attach it to the process it crashes.  I can use the other profilers fine.

SmartBear Alumni (Retired)



To help us investigate the crash, please complete our AQtime 8 Troubleshooter.

New Contributor




In addition, I would recommend to create Support ticket via the form and reference this thread.

While forums are monitored by Support, they are rather for Community but not the primary means to communicate with Support. So creation of formal ticket may speed up the things. Also, Support might request some information that you may not want to share to the public.
I also will appreciate it if you update this thread with the results to help someone else who may get the same problem.

  /Alex [Community Champion]
[Community Champions] are not employed by SmartBear Software but
are just volunteers who have some experience with the tools by SmartBear Software
and a desire to help others. Posts made by [Community Champions]
may differ from the official policies of SmartBear Software and should be treated
as the own private opinion of their authors and under no circumstances as an
official answer from SmartBear Software.
The [Community Champion] signature is assigned on quarterly basis and is used with permission by SmartBear Software.
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