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ReadyAPI 3.3.2 - it doesn't close (waiting for 30 minutes now)

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New Contributor

ReadyAPI 3.3.2 - it doesn't close (waiting for 30 minutes now)

Good morning,

 

I searched the community and found similar problems but no applicable solutions.

 

What is happening:

- i start ReadyAPI and open a few projects (on my local drive and on some network location)

- without changing anything i close ReadAPI

- ReadyAPI doesn't close

- during this closing process i cannot click on anything in ReadyAPI. so it looks as if it is trying to close. 

 

Last week, when i was waiting for ReadyAPI to close, i cancelled ReadyAPI via TaskManager of Windows and that resulted in projects i couldn't open anymore in ReadyAPI.

 

What to do?

 

EDIT: this message states the same problem. I will try the solution given there:

https://community.smartbear.com/t5/SoapUI-Open-Source/SoapUI-Pro-GUI-does-not-exit-unless-i-select-E...

 

 

Kind regards,

Maarten

  

2 ACCEPTED SOLUTIONS

Accepted Solutions
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Community Leader

Re: ReadyAPI 3.3.2 - it doesn't close (waiting for 30 minutes now)

@MRutten : I would suggest you to contact smartbear support team for this, they can resolve this issue on following link:

 

https://support.smartbear.com/product-list 

 

Meanwhile you can create a backup copy of your existing workspace.

 


Click "Accept as Solution" if my answer has helped,
Remember to give "Kudos" 🙂 ↓↓↓↓↓



Thanks and Regards,
Himanshu Tayal

View solution in original post

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New Contributor

Re: ReadyAPI 3.3.2 - it doesn't close (waiting for 30 minutes now)

I created a support case.

The projects that were on a network drive were causing the long closing time.

This was the answer of support and what solved my problem:

 

"In this case, I suggest that you uncheck the "Preference/UI/Normalize line-break" option in ReadyAPI. After this, save your projects to the network drive.

View solution in original post

3 REPLIES 3
Highlighted
Community Leader

Re: ReadyAPI 3.3.2 - it doesn't close (waiting for 30 minutes now)

@MRutten : I would suggest you to contact smartbear support team for this, they can resolve this issue on following link:

 

https://support.smartbear.com/product-list 

 

Meanwhile you can create a backup copy of your existing workspace.

 


Click "Accept as Solution" if my answer has helped,
Remember to give "Kudos" 🙂 ↓↓↓↓↓



Thanks and Regards,
Himanshu Tayal

View solution in original post

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Community Manager

Re: ReadyAPI 3.3.2 - it doesn't close (waiting for 30 minutes now)

Thank you for looking into this, Himanshu!

 

@MRutten Could you let me know if you created a support case? I wasn't able to locate it in our database. Please let the community know the final results of the investigation! Thank you!


Sonya Mihaljova
Community and Education Specialist

Did my reply answer your question? Give Kudos or Accept it as a Solution to help others. ⬇️⬇️⬇️
Highlighted
New Contributor

Re: ReadyAPI 3.3.2 - it doesn't close (waiting for 30 minutes now)

I created a support case.

The projects that were on a network drive were causing the long closing time.

This was the answer of support and what solved my problem:

 

"In this case, I suggest that you uncheck the "Preference/UI/Normalize line-break" option in ReadyAPI. After this, save your projects to the network drive.

View solution in original post

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