Keyword Test is not recorded

Test TestComplete
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1

Originally posted by anikinai on October 30, 2025

When I try to record a test using the record button, nothing happens after I stop. The test remains blank, even though I press various buttons. I`m testing Web.

2

Originally posted by rraghvani on October 30, 2025

What version of TestComplete are you using? Have you tried another website such as https://www.w3schools.com/ ? Is this your first time using TestComplete?

3

Originally posted by anikinai on October 30, 2025

I use Version 15.78.12x64. No, its not my first time. I use it for 4 years.

4

Originally posted by rraghvani on October 30, 2025

Was it working before?

5

Originally posted by anikinai on October 30, 2025

Yes, it worked. But recently, this problem started appearing. Now, recording doesn’t work unless the element is mapped.

6

Originally posted by anikinai on October 30, 2025

652×220 6.81 KB

Automatically mapping doesn`t work. Just manual mapping

7

Originally posted by rraghvani on October 30, 2025

When you say “recently, this problem started appearing”, was that after upgrading TestComplete to the latest version?

Can you create a new project, and choose JavaScript as your scripting language and then attempt to record a simple keyword test using https://www.w3schools.com/

8

Originally posted by anikinai on October 30, 2025

This was before the update, but it happened rarely. Now it doesn’t work at all.

Now my project use JavaScript as scripting Language. i can`t find any tutorial in https://www.w3schools.com/ about TC. Or you mean i have to study Java?

9

Originally posted by rraghvani on October 30, 2025

As a simple test, I want you to create a new project, choose JavaScript as your language, and record keyword actions using the website https://www.w3schools.com/ . Ensure you have the Web extension installed too.

I then want to know if keyword actions have been recorded. If not, is the Object Spy tool able to identify any UI controls? Can you confirm if you have SmartBear Test Extension installed? What browser and version are you using?

10

Originally posted by Hassan_Ballan on October 30, 2025

If no steps are recorded at all after pressing Stop Recording, this usually means TestComplete can’t hook into the browser correctly. You can check the following:

  1. Browser Extension – Make sure the TestComplete Test Extension is installed and enabled in your browser. If it’s already there, remove and reinstall it, then restart both the browser and TestComplete.
  2. Supported Browser Version – Recording works only with supported versions of Chrome, Edge, and Firefox. If the browser recently updated, check Requirements for Web Testing to confirm compatibility.
  3. Web Testing Plugin – In TestComplete, go to File → Install Extensions and confirm that the Web Testing plugin is active.
  4. Security and Browser Settings – Some apps block script injection through Content-Security-Policy headers or Site Isolation. Try recording on a simple page like w3schools.com to verify if the issue is specific to your tested app.
  5. Clean Reinstall (last resort) – If all else fails, uninstall TestComplete, reboot, then reinstall it with the Web Testing extension selected. Run TestComplete as Administrator after installation.

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11

Originally posted by anikinai on October 30, 2025

I tried to record keyword actions using the website https://www.w3schools.com

It worked, but only the second time. Object Spy tool can identify objects. All Extensions are installed. I use Chrome and Edge

12

Originally posted by rraghvani on October 31, 2025

So it’s working, but not as you expect it to? I suggest you re-install TestComplete, by downloading from your SmartBear Portal.

13

Originally posted by Hassan_Ballan on October 31, 2025

I suggest you refresh the installation as follow:

  1. Reboot
  2. Uninstall TestComplete and make sure it’s browser Extension is also removed
  3. Reboot and login as an administrator
  4. Install TestComplete
  5. In a new project try recording a test on https://www.w3schools.com

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14

Originally posted by anikinai on October 31, 2025

it works when the objects are already mapped, and sometimes when they are not.

Thank you for help. I will try to re-install

15

Originally posted by rraghvani on November 03, 2025

Providing you have not unchecked Mapping Objects Automatically , by default TestComplete will automatically add objects to the name repository during recording.

The issue you have described, I have never come across in the TestComplete forum before. So it could be relating to settings or installation.