Asking good questions and managing notifications

Community Ecosystem
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How to ask a question that gets answered

The fastest answers go to questions that someone can reproduce in a minute. Before you post:

  1. Search first. Paste your error message into search, since someone may have solved it already.
  2. Pick the right category for your product, and add a tag.
  3. Write a specific title. “ReadyAPI 3.50: SSL handshake fails with client certificate” beats “Help please”.
  4. Include four things:
    • Product and version
    • The exact error text (pasted, not a screenshot of text)
    • Steps to reproduce
    • What you’ve already tried
  5. Share code in code blocks. Wrap it in triple backticks.
  6. Redact secrets. Remove keys, passwords and customer data from logs and screenshots.
  7. Close the loop. When a reply fixes it, click Solved on that reply. If you fixed it yourself, post what worked.

Notifications and Email settings

  • Follow a category: bell icon on the category → Watching (every post) or Watching First Post (new topics only).
  • Follow a topic: bell icon at the bottom of the topic.
  • Mute a category you don’t use: bell → Muted.
  • Email: avatar → Preferences → Emails. Choose when to get emails, and turn the summary email on or off (daily or weekly).
  • Reply by email: you can reply to most notification emails and your reply posts to the topic.
Getting Started Index