Utilizing Alert Notes field
We are utilizing the Alert Note field within AlertSite to pass on some information that is not standard within the Alert Site form. We are wanting to forward with the alert such information as Priority, AltCI ,User and the URL being tested. The field is limited to 256 characters, getting all this information into that little box has been downright impossible for some transactions. Can we get that field expanded to at least 512 characters?
Here is one example:
This is so all necessary information is surfaced in the SNOW incident, if there is a better way to bring this through the json, I’m open to it.