SarojUpadhaya's avatar
SarojUpadhaya
Senior Member
6 years ago
Status:
Implemented

Five nines (99.999) for Availability Goal

As per our contract with our customer, we need to track and report service availability SLA of 99.999 (five nines). When we tried to create SLA under menu SLAS, we entered 99.999 for Availability Goal and the UI took the value without reporting any error but truncated to 99.99.

 

Could we please support five nines (99.999) for availability goal?

 

  • HKosova's avatar
    HKosova
    SmartBear Alumni (Retired)
    5 years ago

    Availability and Uptime goals can now be defined with 3 decimal places.

    Response time goal can be defined with 4 decimal places.