We would like to see the below 2 improvements from the perspective of well-defined access control:
1) SAML/SSO based access controls to be granted via Active Directory's group name rather than granting access for each and every users' email addresses. Also, for SAML/SSO based user access, there shouldn't be the need to manually set the password in SmartBear AlertSite users administration screen.
2) We need even more granular level of user control that can be defined at monitor level. That is, we want "custom" role that allows us to grant access to smartbear alertsite end users only for the limited set of monitors (the generic 'READ only' role that grants access to view the data for all monitors is not required for all instances of use cases that we have).