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Zephyr_Manager's avatar
2 years ago

Zephyr test steps missing after cloud migration and General Information "undefined"


After migration to JIRA Cloud from JIRA on premises, I noticed the following issues:


- several views/workspaces/filters show an error that the "Test" Issue Type needs to be added to the Issue Type Scheme (I checked and it IS added)

- the Test Details item (the UI that allows viewing and creating/editing test steps) is missing from the Test record screen.

I attached images of both issues I described above.

In looking around and reading support articles about this issue, I noticed that this may be because the Test ID item under Apps -> Zephyr Squad -> General Information appears "undefined". I also saw a recommendation to reinstall Zephyr Squad and the Uninstall button is disabled so I am unable to do this step.

Does anyone have any ideas on how to fix this issue?

I appreciate your help!




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