Forum Discussion
We are also suffering from this. And we too have hundreds of test cases to resolve.
I can see what has happened. There was an attempt at automatic update at 12:13:56 PM on the 10th October, followed by an install of Zephyr. Both with a user of 'anonymous' so definitely an automatic update.
The first thing on the Zephyr installation instructions is "Before installing Zephyr Squad in Jira, go to Jira Settings > Issues > Issue types and make sure there is no issue type with the name Test. If it exists, please remove or rename this issue type."
So Zephyr, finding existing the issue type 'Test', has made a new one of its own called 'Tect' - which is now the 'official' Zephyr test type.
Like others on here I can rename Tests to Tect but that's not exactly a long term solution.
I suspect the solution going to be to move all Test to Tect, remove the Test issue type, uninstall and reinstall Zephyr (which, since there is no 'Test' should create one) and then move everything in Tect to Test.
BUT - I'd rather not touch anything without confirmation in case I make things very much worse.
Watching this thread with interest, as I have no idea how to get out of this.
- naveen_ks3 years agoStaff
Hi
There was a new version of Zephyr that was released (8.0.1) over the weekend (10/9-10/10) which is what has caused this issue. We have already identified a root cause and will be deploying a fix so that it does not impact any more customers.
Root Cause
We had earlier (couple of weeks back) fixed an issue with some language settings that would check and automatically create TEST issue type for different languages. During 8.0.1 release since there were Atlassian descriptor changes this effectively re-installed the application which triggered the language change to kick in and it has incorrectly modified the registered TEST issue type. This has not resulted in any data loss and all the data is still available.
Next Steps
If you/your instance has been impacted, please reach out to our support so that we can manually reset your TEST ID which should bring your tests back and should restore full functionality.
- santana3 years agoNew Contributor
We have reached out several times yesterday and today. A case was created. We have not had a response as yet to proceed with the following:
Next Steps
If you/your instance has been impacted, please reach out to our support so that we can manually reset your TEST ID which should bring your tests back and should restore full functionality.
Thank You!
- SuWain3 years agoOccasional Contributor
Smartbear were able to solve this for us relatively easily and quickly.
If it's happened to you, they have a solution that doesn't involve you fiddling with it yourself - so get in touch with them.
Related Content
- 3 years ago
- 3 years ago
- 3 years ago
Recent Discussions
- 5 days ago