We recently migrated to cloud and I also noticed this issue... It's quite horrible that you've not even had a response from anyone at Zephyr.
Unless you found a solution to this yourself? If so, could you share your sage wisdom?
Sadly, no. My solution at this time is to not mark the steps at all and just use the execution status drop-down which grinds my gears but what else am I gonna do? The work has to get done.
And yes I agree it would be very nice *hint, nudge* to hear from Smartbear about this issue but I get the feeling they don't know what to do about it either.
