Forum Discussion

hoanghv's avatar
hoanghv
New Member
7 months ago

Zephyr Scale make lost main menu when reached

Hi everyone, I've got an issue. I work for a company, which using Jira and Zephyr Scale is management testing tool. But anytimes I click "Test" from main menu, the browser direct to Zephyr Scale auto...
MisterB's avatar
MisterB
Icon for Champion Level 3 rankChampion Level 3
7 months ago

Hi, my guess would be a browser issue as I assume it's not affecting all users.  Perhaps you have a browser extension running that is causing the issue?  Things you could try:

  • Check if other users in your company have the same issue - it might help you pinpoint the cause if you find someone not experiencing the issue
  • Clear your browser cache and re-try Zephyr
  • Try opening Zephyr in Private/Cognito mode with no extensions
  • Try using another browser
  • Contact SmartBear Support