Forum Discussion

Menaka's avatar
Menaka
New Contributor
4 years ago

Re: Is Zephyr Scale down?

Its still persisting, no change in the screen. Can't access anything in there.

 

4 Replies

  • Tony_B's avatar
    Tony_B
    Frequent Visitor

    Same issue here in Brisbane, Australia. Logged a support ticket, received a response that support is only available during UK business hours.... 🙄 

  • spastors's avatar
    spastors
    New Contributor

    I have logged the issue with Atlassian.  They have confirmed there is an issue and they are working with Smartbear to resolve.

    • E_M's avatar
      E_M
      Occasional Contributor

      The Zephyr Scale in our Company (New Zealand based) has been resolved yesterday, Tuesday, 30th November 2021.

      Here's the incident report.

       

      • Vaibhav1's avatar
        Vaibhav1
        New Contributor

        Yes resolved for us as well. Got the same report as E_M posted above.

         

        They did some infra related updates which caused the the effect on certain regions and users.

        Good effort by all involved!

        However, I think its an opportunity for them to explore support hours out of UK timezone as thier application is used around the globe.

         

        Best regards.