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The Zephyr Scale in our Company (New Zealand based) has been resolved yesterday, Tuesday, 30th November 2021.
Here's the incident report.
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Yes resolved for us as well. Got the same report as E_M posted above.
They did some infra related updates which caused the the effect on certain regions and users.
Good effort by all involved!
However, I think its an opportunity for them to explore support hours out of UK timezone as thier application is used around the globe.
Best regards.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":1,"repliesCount":0,"postTime":"2021-11-30T15:32:37.185-08:00","lastPublishTime":"2021-11-30T15:32:37.185-08:00","metrics":{"__typename":"MessageMetrics","views":491},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:zephyr-scale-community/community:nwkab66374board:ZephyrScale/message:226290/message:226415","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"399","rawBody":"Yes resolved for us as well. Got the same report as E_M posted above.
They did some infra related updates which caused the the effect on certain regions and users.
Good effort by all involved!
However, I think its an opportunity for them to explore support hours out of UK timezone as thier application is used around the globe.
Best regards.
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