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MisterB
Champion Level 3
I haven't had this issue before. I've not been able to find users before but that was fixed by adding them into Project Settings > People - and then assigning a role - but it sounds like you've done all that.
Are you using Zephyr permissions in your project (Project Settings > Apps > Zephyr Scale) - maybe that's what's causing the problem. If not, do you have the same issue with other users in the QA role? Or what happens if you move your user into another role - does it still not work?
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