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eph1066's avatar
eph1066
New Contributor
4 years ago

Owner field in test case import from CSV will not resolve

When I import test cases from CSV into Zephyr it will not resolve the owner field even though I know the ID is one of a valid JIRA user.  Is there something I am doing wrong?
  • eph1066's avatar
    eph1066
    4 years ago

    sonya_m , josh42 

    Actually, case sensitivity was not the problem.  As t turns out, JIRA creates internal keys for some of the users that the only way I found out about was to run a report.  I was avle to get a dump from our JIRA admin that gives a Xref beween the expected JIRA ID and the internal ID that JIRA uses.  That is what solved my problem.