Opening Issue within a test execution:
How do I decide or set the status of the ticket I open directly from the test execution screen on Zephyr Scale? it automatically sets me the status "in progress" but I would like to set another or ev...
Forum Discussion
When you say ticket I think of Issues, but "In Progress" is a test status in Scale (and could well be an Issue status in your Jira instance). I'll try to cover all bases:
Changing the status of a test execution:
To set the overall status of a test execution in the test player, go to the top right-hand corner, click on the status, and change it to whatever you need:
Changing the status of a test step:
To change the status of an individual test step within a test case, click on the ellipses button, then choose a status:
Changing the status of an Issue (in Jira):
This is a Jira action. To change the status of an Issue that is linked to a Scale test case or test step, click on the Issue link you see in Scale. That will open the Issue. In the Issue screen, click on the status to bring up a selection of possible statuses and select the one that you need:
First of all, thank you for your response
The problem I was reporting is that when I open an issue directly via zephyr scale I can't choose what status to start it from and it selects one automatically, how come?
And based on what does it select a certain status?
