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BhagyaA's avatar
BhagyaA
Visitor
4 years ago

Not able to import custome feilds values- Urgent

Support me as this is urgent reqest...

We are using Zephyer scale as Test management too..

we have defined few custom fields as we need to fill in diff values for eacg step in end to end tests.

we have done this in an excel sheet..

while importing them through .csv file... the first row is imported and copied same values for All steps.

I mean Step, Data, Expecetd results are imported correctly, rest of the values(custome feild) are not imported for all tesps(only first step and same is copied for rest of the steps).

 

This is impacting a lot of load.

Ex:  custom fields are System and Stream

Actual :

Name

Test Step description

Expected Results

System

Stream

ATC product - Production and Sales

Calculate and save  ATC price

Cost is calculated

SAP

Finance

 

CreatePO for finished product and save

PO is created

CRM

Manufacturing

 

 

Currently in Zephyr:

Name

Test Step description

Expected Results

System

Stream

ATC product - Production and Sales

Calculate and save  ATC price

Cost is calculated

SAP

Finance

 

CreatePO for finished product and save

PO is created

SAP

Finance

 

Please adress this with priority.

  • Mishalk1's avatar
    Mishalk1
    Occasional Visitor

    In comparison to zephyr, X-ray is better for cloud. I've used both and found that the built-in reports and look and feel of xray are superior. Both have advantages and disadvantages, and if you intend to expand this to freshworks integrations here, say qtest, Test complete, then zephyr has some advantages over integration with Jira if it's zephyr because they are both Smartbear products.

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able to import custome feilds values- Urgent","id":"message:212492","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:94614"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:ZephyrScale"},"conversation":{"__ref":"Conversation:conversation:212492"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:212492"},"body":"

Support me as this is urgent reqest...

We are using Zephyer scale as Test management too..

we have defined few custom fields as we need to fill in diff values for eacg step in end to end tests.

we have done this in an excel sheet..

while importing them through .csv file... the first row is imported and copied same values for All steps.

I mean Step, Data, Expecetd results are imported correctly, rest of the values(custome feild) are not imported for all tesps(only first step and same is copied for rest of the steps).

 

This is impacting a lot of load.

Ex:  custom fields are System and Stream

Actual :

Name

Test Step description

Expected Results

System

Stream

ATC product - Production and Sales

Calculate and save  ATC price

Cost is calculated

SAP

Finance

 

CreatePO for finished product and save

PO is created

CRM

Manufacturing

 

 

Currently in Zephyr:

Name

Test Step description

Expected Results

System

Stream

ATC product - Production and Sales

Calculate and save  ATC price

Cost is calculated

SAP

Finance

 

CreatePO for finished product and save

PO is created

SAP

Finance

 

Please adress this with priority.

","body@stringLength":"2187","rawBody":"

Support me as this is urgent reqest...

We are using Zephyer scale as Test management too..

we have defined few custom fields as we need to fill in diff values for eacg step in end to end tests.

we have done this in an excel sheet..

while importing them through .csv file... the first row is imported and copied same values for All steps.

I mean Step, Data, Expecetd results are imported correctly, rest of the values(custome feild) are not imported for all tesps(only first step and same is copied for rest of the steps).

 

This is impacting a lot of load.

Ex:  custom fields are System and Stream

Actual :

Name

Test Step description

Expected Results

System

Stream

ATC product - Production and Sales

Calculate and save  ATC price

Cost is calculated

SAP

Finance

 

CreatePO for finished product and save

PO is created

CRM

Manufacturing

 

 

Currently in Zephyr:

Name

Test Step description

Expected Results

System

Stream

ATC product - Production and Sales

Calculate and save  ATC price

Cost is calculated

SAP

Finance

 

CreatePO for finished product and save

PO is created

SAP

Finance

 

Please adress this with priority.

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Hi BhagyaA,

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\n

If I understand correctly, this seems to be a bug. Please reach out to our support team and they will help you to identify whether this is a bug or not, if there is a workaround or not and schedule a fix with the team if needed: https://smartbear.atlassian.net/servicedesk/customer/portals

\n

 

\n

Thank you.

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In comparison to zephyr, X-ray is better for cloud. I've used both and found that the built-in reports and look and feel of xray are superior. Both have advantages and disadvantages, and if you intend to expand this to freshworks integrations here, say qtest, Test complete, then zephyr has some advantages over integration with Jira if it's zephyr because they are both Smartbear products.

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