Hi, Hardik_Gahoi! Thank you for your question.
Could you please try MrP's steps and check if Zephyr Scale is enabled on your project? Since you're using the cloud version, you won't see the Global Permission option in Jira settings, but you'll see whether the project is enabled by selecting it and then going to Zephyr Scale or by opening the project settings and click on the Zephyr Scale menu in the sidebar.
Cheers!
Getting the same thing, in the Zephyr Scale plugin for Jenkins, trying to add a Jira instance.
I'm running Jira v8.13.4 on prem with a new user on the jira local directory. The user is an administrator. This is in Jenkins setup before you even specify a project, so it's likely not a project thing.
The error message is not helpful "Invalid credentials." I've double checked the username and password.
BTW, I am evaluating Zephyr Scale for approximately 1000 user license purchase. Please help.
jfelix ,did you get a solution to posted query, as I am also facing the same. User account has super administrator permission and Zephyr scale is enabled at project level.i am using sever based jira instance to connect
