Forum Discussion

nickkrit's avatar
nickkrit
Visitor
4 years ago

Burn Down Chart Dashboard gadget does not display accurate burn down

When building a Dashboard containing Burn Up and Burn Down charts using the SmartBear Zephyr Scale gadgets in Jira Cloud, the results displayed in the Burn Down chart are simply a mirror-image of the...
burn down
burn up
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  • josh42's avatar
    josh42
    4 years ago

    Hi nickkrit ,

     

    yeah, you're right. I actually created a bug report for this back in early 2019. Let me quote the reply I got from the support team.

     

    "

    As it turns out, the burndown and up charts as of now, use the date of the earliest execution as start date and the date of the latest execution of the final date and them on top of that it plots the chart it is plain wrong, so we are aware and we have addressed to get this fixed in the near future, also there are some known bugs in these charts, so eventually when you compare them they do not match correctly.

    As soon as we get it fixed, we will get back to you.

    "

     

    The ticket still sits in the Awaiting Development status.

    We have actually told all our users to not use these reports (burn up/down) since they simply do not work as expected.

     

    Cheers

    Josh

josh42's avatar
josh42
Community Hero
4 years ago

Hi nickkrit ,

 

yeah, you're right. I actually created a bug report for this back in early 2019. Let me quote the reply I got from the support team.

 

"

As it turns out, the burndown and up charts as of now, use the date of the earliest execution as start date and the date of the latest execution of the final date and them on top of that it plots the chart it is plain wrong, so we are aware and we have addressed to get this fixed in the near future, also there are some known bugs in these charts, so eventually when you compare them they do not match correctly.

As soon as we get it fixed, we will get back to you.

"

 

The ticket still sits in the Awaiting Development status.

We have actually told all our users to not use these reports (burn up/down) since they simply do not work as expected.

 

Cheers

Josh