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lucieneven's avatar
lucieneven
Contributor
14 years ago

when Object Spy can't identify the elements on web page

Hello,



This is a generic question about Object Spy can't identify the elements in the web page. During the debugging, by chance we noticed this issue. As can be seen from 2011-12-12 11-48-32 AM.png, we launched the Object Spy and try to identify the button of Settings, however, for some reason, only the whole page was highlighted. That partly explains why we have problem on the playback. And it also brings us the problem when to call the method like Click() on this property.



We understand it's normal sometimes the elements on web page can't be identified. From what we see, during the test, most of the elements can be identified. So, here just want to get some advice. in this kind of situation, what we can do. How we can get TestComplete understand the elements we want to operation like Click,



Many thanks!



Lucien

1 Reply

  • irina_lukina's avatar
    irina_lukina
    Super Contributor

    Hi Lucien,


    Most likely, the situation is specific to your web page. So, to help us investigate the problem, please contact our Support Team and send them the web page that they could use to reproduce the problem.


    Thanks :)