Hi,
Does the issue persist if you uninstall TC 7 completely and install the latest version of TC 7 (7.52)? If it does, we can try to find the cause of the issue if you collect some additional information on it:
1. Download AQtime Standard, which is our free profiling tool, from our web site:
AQtime Standard2. Install the tool.
3. Start AQtime with the -NotOpenApp command-line argument. For example, you can use the following command line:
"c:\Program Files\SmartBear\AQtime 7\Bin\AQtime.exe" -NotOpenApp
4. Select the 'File | New Project From Module...' main menu item.
5. In the Open File dialog, select the TestComplete.exe file and click Open.
6. Take a look at the AQtime toolbar - there is a combo box. Open it and select the "Tracing | Exception Trace Profiler" item.
7. Select the "Options | Options..." main menu command - the Options dialog will appear.
8. Set the "Profiling Time | Event View | General | Exceptions | Depth shown" setting to 100 and click OK.
9. Click the Run toolbar button (the green arrow) or press F5 to start the profiling.
10. AQtime will start TestComplete and trace all exceptions that will occur in the application until it is closed.
11. Reproduce the problem in TestComplete.
12. After the problem occurs, right-click somewhere within the Event View panel (it is opened by default at the bottom of AQtime's window) and select the 'Save All...' item.
13. Save the panel's contents to an HTML file and send me the file via our
Contact Support form.
Also, you can check whether the issue persists on the latest version of TC (8.50).
