If it's finding things, but in the wrong places, it sounds like it might be a scaling issue? Is it a high resolution laptop?
Looks like they made some changes in this area in the recent anniversary update.
Sorry for the delay but here answers to questions as well as screen shot(s) to my issue.
1. Issue is with a desktop application (PV9130).
2. Unable to find the language the application is written in.
3. Issue is with an app being called to test AUT.
4. Installing latest Java version for Windows 10 (Java 8) did not resolve the issue.
Info on attached files:
1. PV9130-BtnNameMapping-1.png - selected property for object (pointed at with red arrow)
2. PV9130-BtnObjectFinder.png - object finder is unable the button in PV9130-BtnNameMapping-1.png nor the other buttons in the panel. However, when finder is moved around, it does find button outlines outside of the actual button as seen by the partial red outline above mentioned top button. We have not seen this issue with bigger monitors.
3. & 4. - Other object properties
If it's finding things, but in the wrong places, it sounds like it might be a scaling issue? Is it a high resolution laptop?
Looks like they made some changes in this area in the recent anniversary update.
Based on your screenshot, the application appears to be written in Delphi (from the "NativeDelphiObject" property). I recall in another thread here that, in recent versions of Delphi, there's a "theme" aspect of the program that TestComplete doesn't support yet. Is this something you can verify with your development staff?
Thats a fair point. Recent versions of Delphi 10 still have some compatibility issues with TestComplete I believe.
Although, I googled the classname from your screenshot and found nothing. So I suspect it's also a custom class ....
Per your comment, it turns out that the solution was changing the laptop's Display Settings from 125% (Recommended) to 100%.
Thanks!
